WeVolt LVS (5.12 kWh)

Fast, compliant delivery from our US/EU warehouses with door-to-door DDP options, tracking, and insurance—engineered for lithium battery safety.

Local Warehouse: 3-7 days lead time

CN to US: 3-7 weeks lead time

CN to EU: 5-8 weeks lead time

DELIVERY TERMS DOWNLOAD

Warranty: Standard for 5 years (Flexible up to 10 years based on terms & condition), designed for long-term peace of mind.

5-Year Battery Coverage: Lithium battery packs & BMS covered for 5 years against defects.

2-Year Accessories Coverage: Enclosures & in-box accessories protected for 2 years.

WARRANTY TERMS DOWNLOAD

Easy, rules-clear returns with RMA authorization—consumer protections honored, and lithium shipments handled under Dangerous-Goods rules.

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30-Day Returns: Change-of-mind returns accepted within 30 days of delivery.​

7-day Refund: We issue refunds within 7 business days after we receive and inspect your return.​

DOA Exchange: Free like-for-like replacement after technical confirmation; we cover outbound replacement shipping.

RETURN & REFUND TERMS DOWNLOAD

Specialist ESS support with rapid diagnosis, safety-first guidance for lithium batteries, and streamlined repair/replacement through our RMA process.

​​24h initial response for quality checks

72h local warehouse spare parts shipping

AFTER-SALE TERMS DOWNLOAD

We accept multiple payment methods for your convenience:

• PayPal, Credit/Debit Cards (Visa, MasterCard, AMEX and similar services)

• Other secure online payment providers

These options are ideal for faster transactions and built-in buyer protection. A 5% international transaction fee applies to payments made via PayPal, Credit Card, Visa and similar services.

Bank Transfer (Wire Transfer / T/T, especially for business orders)
We also accept bank transfers for larger orders. This method is recommended to minimize extra fees on high-value purchases.

• A fixed bank fee of approximately USD $50–$100 per transaction (depending on your bank) applies.

• For high-value purchases we recommend bank transfer to reduce extra fees.

Need Help?
If you have any questions about payment methods or fees, please contact us. We’re happy to advise you on the most cost-effective option for your order.

WVLVS-48100M